3/24/2023 0 Comments Textexpander keeps crashingIn CKEditor horizontal rule elements will always be on their own line. Content that is inside code blocks in the current macro editor will be converted into plain text before being inserted into the composer. Code blocksĬode blocks in CKEditor only support plaintext. CKEditor doesn’t support image resizing with the keyboard. In the current editor, images could be resized using the up or down arrow keys on the keyboard. See the table below.įor more, see Formatting text with Markdown Image resizing In CKEditor, the native Autoformatting command has slightly different triggers than the current editor. For example, a user could type the pound (#) character and then a space, and that line would be turned into a “Heading 1”. AutoformattingĪutoformatting is a feature which allows users to use markdown-like syntax to format content in the editor. Another behavior difference is that we do not support rich-text formatting inside code blocks in CKEditor. There are only a few differences between how formatting settings interact with each other in the current editors and CKeditor editor, mostly related to how formatting code is managed by CKEditor. Changes the new editor will provide include: Formatting combinations The purpose of this article is to provide you with the differences you might experience once your account is updated with the new technology. You might consider proactively updating your macros to work with the new format when it's released.Īs we migrate functionality to CKEditor we’ve noticed some differences in behavior between the current editors in the standard agent interface and the new CKEditor technology. However, once a macro is used in a ticket, the formatting changes are applied. This change doesn’t include the macro editor at this time. You’ll see the new composer when you add comments to new tickets, existing tickets, and when you make bulk editing changes to tickets. Composers in the standard agent interface will now adopt the same composer technology that we use in the Zendesk Agent Workspace. Zendesk is migrating the composers in our standard agent interface from the current outdated technology to a newer, more stable and more reliable technology, powered by CKEditor.
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